Terms and Conditions

Who is Willan Living?

Willan Living is a registered company involved in the business carried on by WILLAN TRADING LIMITED AND J.W.HOUSES LIMITED OF PEMBROKE FARM, BROUGHAM, PENRITH CA10 2DE,  registered companies located in England in the United Kingdom.

Use of this website

This website is operated by or on behalf of Willan Living.

The content of this website is provided for general information and use only. We reserve the right to alter the content of this website without notice.

Neither us or any third parties provide any warranty or guarantee as to the accuracy, appropriateness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we explicitly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

It is not permitted to create a link to this website with out confirmation in writing from Willan Living. We do not accept any responsibility for unauthorised links to the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

The use of this website is intended for persons resident in the United Kingdom only. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.

CGI & Photography

Any computer-generated images (CGI) used on this website and on any other marketing platforms* used by us are intended for visualisation purposes only.

The photography that we use is taken at our UK developments.

CGI and photography used by us on this website and on other marketing platforms* are not intended to give an accurate description of any specific property offered for sale, the final specification, it’s settings or surroundings.

Any photographs or computer-generated imagery is indicative of the quality and style of the specification and may not represent the actual fittings and furnishings.

Photography and CGI used on this website and on any other marketing platforms* that we use are owned by us and must not be re-used or reproduced without written permission from Willan Living.


Please note the specification listed on this website and on other marketing platforms* used by us is subject to change as necessary, without notice.

All marketing materials, including CGI models, brochure materials and samples are for illustration only. Please accept that there may be instances where it is not possible to match the contents of the CGI models, or a particular material may no longer be available which may result in differences in the look and feel of items to those installed on the property.

Please understand that the availability of all Buyer’s Choice and Optional Extra items are subject to availability at the time of ordering (which cannot be guaranteed by Willan Living) and their availability is at the discretion of Wilian Living which reserves the right to remove or change the specification of items.

Please accept that Buyer’s Choice and Optional Extra items are subject to manufacturer lead times which are outside of the control of Willan Living and delays in the availability of these items may result in a delay to the construction of the property.

To ensure the availability of all Buyer’s Choice and Optional Extra items, please understand that the buyer should submit requests to Willan Living at the earliest opportunity, in writing.

If Willan Living is unable to process all or any part of an order for Optional Extras and payment has already been made for these, then, unless an acceptable alternative is agreed, Willan Living will refund the cost of items which cannot be processed. This will not apply in circumstances where the buyer withdraws the reservation or the reservation period expires and Willan Living has already incurred costs to purchase the Optional Extras ordered by the buyer.

Until such a time as the buyer confirms and pays for the Optional Extras, the prices may be subject to change.


Any prices shown on this website or on any other marketing platforms* are correct at the time of being published however these prices may be subject to change without notice.

Buyer Incentives

You must satisfy certain criteria to qualify for buyer incentives outlined in the content of this website and on any other marketing platforms* used by us.

Buyer incentives are development and plot specific and cannot be used in conjunction with any other offer.

Please contact Willan Living via email (info@willanliving.co.uk) if you require more information.

Willan Living accepts no responsibility for third party schemes mentioned in the pages of this website or on any other marketing platforms* used by us, third party organisations have their own terms & conditions which we distinctly advise you to read.

Data Protection Act 2018

We have a duty to correctly manage your personal data under data protection laws.

To understand the types of personal data that Willan Living may gather from you and how we intend to process, share and store it please read the privacy policy on this website.

Use of Cookies

This website uses cookies to enable a third-party software called Google Analytics to provide us with feedback on the performance of our website. Please read the How we use Cookie Data section of the privacy policy on this website to find out more.

Disclosure of Solicitor and Mortgage Advisor Referrals and Commissions


Wragg Mark Bell
21 Castle Street, Carlisle CA3 8SY
Tel: 01228 510077
Email: theoffice@wraggmarkbell.co.uk
Referral Fee: £120+VAT

PLS House, Altrincham
Tel: 03300948496
Email: mferendenus-reynoldsteam@pls-solicitors.co.uk
No referral fee received

Butterworths, Carlisle
24 Lowther Street, Carlisle, CA3 8DA
Tel: 01228 593939
Email: Danielle.Coulthard@butterworths-solicitors.co.uk
No referral Fee received

Mortgage Advisors

Patrick James Solutions
Patrick James Solutions, Unit 1,Tilery Building, Crosscroft Industrial Estate, Appleby CA16 6HX
Tel: 07854 67300
Email: theboss@patrickjamessolutions.co.uk
No referral fee received

34, Riverside House. Warwick Road, Carlisle. Cumbria CA1 2BS
Tel:   0161 776 2508
Email: damien.byrne@wiseoneuk.com
No referral fee received

Hather Financial
Old Passengers Station, Seat Hill, Lazonby, Penrith, Cumbria, CA101BD
Tel: 01768 898559
Email: info@hatherfinancial.co.uk
No Referral fee received

Changes to these terms and conditions

Please check these terms and conditions regularly as they can be updated at any time without notice.

By continuing to use this website after the terms and conditions have been updated you are agreeing to any changes that have been made.

*Other marketing platforms include but are not limited to social media websites, estate agent websites and property search websites.

These terms and conditions were last updated on 15/12/2023